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Are Custom Items Now Returnable?

JacketFan

Oakley Beginner
153
68
I am confused, if you look at the custom page they advertise FREE SHIPPING AND RETURNS, then in the details it says NO for customized items. Grrwhat?

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I'm not sure if it's new or not, but it's definitely understandable. It's a pile of extra time and work to build to begin with. Then if they get returned, you have to disassemble, probably put new adhesive on icons, etc.
 
You definitely cannot return etched lenses, but the other stuff they can kick out to Vaults.
 
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