Cyclingtips Jawbreaker

[SMman]

I would be bummed about the damaged box. Has anyone tried contacting Cycling Tips about getting a replacement box or discount because of the damage? I was close to buying these for the box and stand and I know it would bother me to have the damage. I am picky though

 

[OakleyFrankFMJ]

I would be bummed about the damaged box. Has anyone tried contacting Cycling Tips about getting a replacement box or discount because of the damage? I was close to buying these for the box and stand and I know it would bother me to have the damage. I am picky though

Replacement box is not happening and I'm betting discount isn't either.

 

[SMman]

Did yours get damaged too @OakleyFrankFMJ ?

 

[OakleyFrankFMJ]

Did yours get damaged too @OakleyFrankFMJ ?

Out of all of mine 2 boxes aren't perfect.

They weren't exactly packaged nicely. And looks like they weren't cared for

 

[SMman]

That's too bad. Fingers crossed that they give you something for the damage.

 

[OakleyFrankFMJ]

That's too bad. Fingers crossed that they give you something for the damage.

I emailed once before they all showed up to ask a question and no reply.

I won't bother with them unless other people have good outcomes

 

[Sun & Sand]

I would be bummed about the damaged box. Has anyone tried contacting Cycling Tips about getting a replacement box or discount because of the damage? [...]

CyclingTips sent me email asking for feedback about my purchase, so I mentioned the damage to the box and asked if they had any replacement boxes they could send. If I get a response, I will post it here.

 

[OakleyFrankFMJ]

CyclingTips sent me email asking for feedback about my purchase, so I mentioned the damage to the box and asked if they had any replacement boxes they could send. If I get a response, I will post it here.

Nice.

 

[Hed568]

They got numb nuts working at their packing department... I am pretty sure mine was broke before it left Australia.

 

[Sun & Sand]

CyclingTips sent me email asking for feedback about my purchase, so I mentioned the damage to the box and asked if they had any replacement boxes they could send. If I get a response, I will post it here.

So, I hadn't received any email response from CyclingTips about my feedback concerning the damaged box, but today I got a package from Australia, and when I opened it, inside I found a brand-new box (with foam) in perfect condition for my CyclingTips Jawbreaker!
I'm very impressed that CyclingTips went to the effort and expense to obtain a replacement box, carefully pack it, and ship it across the globe to me here in the Southeastern US.