Congrats! Kinda rude not to even answer you though.So, I hadn't received any email response from CyclingTips about my feedback concerning the damaged box, but today I got a package from Australia, and when I opened it, inside I found a brand-new box (with foam) in perfect condition for my CyclingTips Jawbreaker!
I'm very impressed that CyclingTips went to the effort and expense to obtain a replacement box, carefully pack it, and ship it across the globe to me here in the Southeastern US.