I read the posts about upset buyers on here all the time and for the most part I am a seller but I do buy from time to time. The following just happened to me and thought I would share. First item... bought an Oakley key chain, arrived quickly but damaged. Was sent in a bubble mailer instead of a box and got crushed. I contacted the seller and sent pics. After a couple weeks and a few emails still no resolution. Another week passed and I told the seller I was tired of waiting for a decision on what they were going to do. The seller refunded my $ ($30) and said they would deal with it on their end. I would have rather had the key chain but I guess this is ok. It wasn't packed the way I would have done it so I felt the seller was somewhat responsible. I am happy with the outcome but still want the chain. Second item... Items were listed as excellent condition with no issues. After a week I ask the seller for an update on shipping, said they would go out this coming weekend. Another week goes buy and I ask again with no response. I wait a couple more days and file a complaint for non delivered good with ebay. Still no response from the seller but a few day later they show up. Before I even opened the box there was a strong odor or Swisher Sweets. I open the package, open up the items... the first one is filthy and reeks of S.S. The second one is even dirtier, paint chips, small pieces broken and stinks as well. Since I still had not heard from the seller I left my feedback and expressed my displeasure. I think it over for a few days..... I decide to file a complaint about received not as described. Within in a few hours I get a full refund from Ebay. Now, this is not what I wanted. I would be happy with an adjustment to the price but ebay decided to refund the full purchase price plus shipping. I dont really agree with this, I know hard to believe after all the problems but now I have the junk and the money. If I were the seller i would be pissed. So.. I think Im going to write the seller again and see what we can work out. I dont believe he should be out everything but he did a horrible job and looking at his feedback its not the first time. Any thoughts or feedback?