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  1. theory.beta

    theory.beta Oakley Beginner

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    Hi all,

    Thanks for reading. So, I've bought a pair of Flak Jacket (asian fit, with prescription) from LensCrafters (owned by the same company as Oakley) a while back, and just picked it up yesterday. However, I've got a few problems with it.

    1) When I received the sunglasses, there was only the sunglasses and a pouch. No hard-shell case, spare nose pad, authenticity paper, or instructions on changing lenses.
    2) When I asked for the original non-prescription lenses, the guy from LensCrafters said Oakley didn't send it to them, though I paid the price for sunglasses+prescription lenses. They claimed to have ordered everything from Oakley and that was all I could get.
    3) I couldn't find the "Made In USA" anywhere on the frame, is there one?

    Please let me know if you've encountered any of these problems, or possibly know how to resolve them. It's a weekend today so I might to call Oakley to find out more myself. Thanks again.
     
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  2. NiGHTSx2

    NiGHTSx2 Oakley Collector

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    1) I've never dealt with Lens Crafters, but if they are like Sunglass Hut (also owned by Luxottica), they may not keep the packaging. Flaks don't usually come with hard cases, but you should have gotten the spare nose pads though.

    2) Go back and get your lenses. If you paid for them, go fight for them.

    3) Some (most) of the newer frames don't carry the "Made in USA" mark anymore, as many O frames are now made overseas and assembled in the USA. Yeah, it sucks.
     
  3. Luis

    Luis Oakley Enthusiast

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    I got some Flak Jackets from a Vault. They came with hard case, bag, spare nose pads and paper work; as well as the box of course. I say call Oakley.
     
  4. fretburner79

    fretburner79 O-Educator

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    I have a dozen Flaks and they all came with the soft vault like this.
     

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  5. theory.beta

    theory.beta Oakley Beginner

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    Oh well, mine is just a microfiber pouch, no vault of any sort...I guess I'd have to call them next week to just confirm the order. If that's what it is, so be it.
     
  6. fretburner79

    fretburner79 O-Educator

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    Don't get down. I've got plenty of extras. If you can't get one, let me know and I'll send you a soft vault.
     
  7. theory.beta

    theory.beta Oakley Beginner

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    @fretburner79 You're very kind. But I will call Oakley to find out what happened.
    It does not matter a lot to me but I need to find a justification for why the product I received was delivered in such a sketchy way. It's almost ridiculous.

    Thanks to everyone else who replied. I'll keep ya posted.
     
  8. fretburner79

    fretburner79 O-Educator

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    That what O-fam does, bro.
     
  9. 77RRad

    77RRad Oakley Enthusiast

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    Oakley is not gonna do anything but tell you that they dont keep the lenses.
    My GF just gave up after she had some sunnies made and didnt get the factory lenses.
    She just opted to not use Lens Crafters again for something like this.
     
  10. theory.beta

    theory.beta Oakley Beginner

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    Guys you know what? I'll just return the sunglasses for a refund. I'm tired of all this stuff...so much for prescription sunglasses!