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  1. mopiko

    mopiko Oakley Enthusiast

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    Hey Guys,

    If u guys followed my thread on the penny&ott score in Taiwan("La Boutique du Velo") who are the only authorized Oakley agent in whole of Taiwan.
    I mentioned that i picked up a Frogskin LX Titanium brand new(not the sample ones).
    Bought it new for only over 2 weeks. Wore it 2-3times.

    Last weekend was out at the beach on a hot sunday(imagine Singapore weather).
    This morning took out the frogskin LX the acetate frame kinda widen alil-then i thought hey must be the heat on well~no biggy~
    But to my surpsise and worst thing is that there's spider CRACKS on the LENS~!!

    I am utterly disappointed on quality control on these OAKLEY CHINA MANUFACTURED LX models~!!
    Im sure they are all the same quality for holbrook lx, jupiter lx n etc.
    Fyi they are original Oakley; just manufactured in China. "CHINA" stamped on the earstems.

    So..story short. How can i claim warranty or replacement on these frame that i bought from Taiwan. Does Oakley do international warranty?
    The closest service center to me is of course Singapore. Now that i think of it. Id rather have a REFUND! Geez~

    Oakley masters collectors from Singapore...please advise. Is there anyway we can feedback it to Oakley HQ/ASIA~?
    Ive just emailed customer care-Spore,Hongkong,China,US to feedback this issue

    I will post picture of the defects shortly tonight.
    Any help of advise greatly appreciated
     
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  2. mopiko

    mopiko Oakley Enthusiast

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    Here u go. I u can see the faint crack in the middle of the lens
    Frogskin LX Or Any LX Models BEWARE~!!! This Is Absurb~ - 8DCE40DF-2816-4DEC-992C-3FCAF7FB11AC-1475-0000007FDAFA2B17.jpg

    Frame has widen since the 1st time wearing it. If u can see they are no longer levelled~
    Frogskin LX Or Any LX Models BEWARE~!!! This Is Absurb~ - 8C362E0B-C8B3-4551-8D3A-433AEF0ACFAD-1475-000000818182E684.jpg

    Fyi; i have never sat on it. Bend or misplaced it anyhow.
     
  3. jonoyong

    jonoyong Inside Outlaw. Staff Member Premium Member

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    that's the problem with acetate frames, and i have always stayed clear, and stuck with O-Matter. a wee bit too heat-sensitive. are you based in Singapore? even so, i think SG's service centre can't really help in terms of a refund, since the item wasn't purchased locally. even so, i doubt they will entertain refunds, period. the most they could do would be to order replacement lenses for you? which, i'm pretty sure you'll have to pay for, unfortunately.

    sidenote: Ti Clear lenses at the beach? how did they hold up for ya? =)
     
  4. mopiko

    mopiko Oakley Enthusiast

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    Tough luck for me i guess; Buying replacement lens for their defect. Gosh. Im sure replacement lens whichever im putting it in; Is gonna crack sooner or later anyways.
    Im based in Brunei. But frequent Spore every other weekend due to work.

    Aha Ti lens @the beach..right~ i could use more darker lens! Was a hot cloudy day so it was ok>~