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  1. painkiller

    painkiller Oakley Beginner

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    Anyone with a kitchen sink or similiar bag have issues with the zippers not functioning properly? Seems like the only zipper that doesnt come apart on me is one of the side compartment pockets.man wth, got a new one coming but for for the money is there a recourse?
     
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  2. CrazyALee

    CrazyALee Oakley Collector

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    I never had problems with the kitchen sinks I had. or the current bathroom sink. I had 3 kitchen sinks in my possions at one point, but sold them all. Decided they were too heavy and bulky for everyday use.
    I think the icon 2.0 pack backpack had lot of issues with the main zipper fraying/coming apart though...
     
  3. OakleyGuru379

    OakleyGuru379 What is that thing?!

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    Never had a problem with my kitchen sink, but my girlfriend's $300 O jacket has had zipper problems.
     
  4. painkiller

    painkiller Oakley Beginner

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    Whats oaks policy on backpacks anyone know?
     
  5. coolstorm92

    coolstorm92 Oakley Enthusiast

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    90 day warranty. crap imo.
     
  6. greg

    greg Oakley Enthusiast

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    That may be the "offical" policy but if you call Oakley and have the original receipt.. they will do *something* for you if you bought it within a reasonable amount of time say a year or two. As for the "something" it may or may not be a replacement, but I am sure they will stand by their product.
     
  7. Duke Nivram

    Duke Nivram (Something Clever)

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  8. painkiller

    painkiller Oakley Beginner

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    Great its under a year, but my gf got it for xmas and tossed the receipt
     
  9. greg

    greg Oakley Enthusiast

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    Did she give an email when she bought??? Usually Oakley asks for an email to email the receipt as well. With this being said, 2 things are relevant... #1. with out an orginial receipt you're in bad position, you cannot prove to oakly that you are the actual consumer of their product meaning... you cannot prove you are the one that went to their store and paid the retial price for the bag. #2.... Did she pay by credit card??? if so, you may be in a little bit better position but still not a good one. Paying by credit card you can send your CC statements to oakley. BUT this still does not prove the purchase was for that bag.

    Companys desire to have relationships with their consumers it is necessary to keep ALL receipts to prove to them that you are in fact a consumer of their product and you are willing to pay retail price....Without the receipt eh good luck getting them to do anything for you.
     
  10. painkiller

    painkiller Oakley Beginner

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    Im thunking the same thung greg, but appreciate the reply and the pm