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  1. Jummeltje

    Jummeltje Oakley Enthusiast Premium Member

    Messages:
    732
    Trophy Points:
    183
    I have a angry customer who bought an Jupiter Squared from me.
    He claims that there are two deep scratches in his frame. One on the left front side (left side of the lens)
    and one on the right front side (right side of the lens).
    This frame was brand new in box so i thought it was impossible. Then i checked my own jupiter squareds
    and they all have those scratches. It seems to be part of the model.

    Now the guy doesn't believe me and get more angry and angry (hehe :p)
    Can you guys help me out and send me some pics of the lines/scratches in your frames to proove the guy
    that it's part of model and not some random scratches?

    Lines/scratches Jupiter Squared Frame HELP! - IMG_4026.JPG
    Lines/scratches Jupiter Squared Frame HELP! - IMG_4028.JPG
    Lines/scratches Jupiter Squared Frame HELP! - IMG_4029.JPG
    Lines/scratches Jupiter Squared Frame HELP! - IMG_4030.JPG
    Lines/scratches Jupiter Squared Frame HELP! - IMG_4005.JPG
     
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  2. BriP

    BriP X-Metalhead

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    that is NOT a scratch. the issue was raised when they first came out - it is actually moulding lines from when the frames were moulded. completely normal, all pairs have them. if i remember correctly, the holbrook has them near the rivets too, and someone thought it was a crack but it wasnt.
     
  3. electricrelish

    electricrelish Oakley Beginner

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    Wow. Those sure are some jacked-up, scratched sunglasses.


    Just kidding!
    :biggrin:
     
  4. Juleye Exclusive Eyewear

    Juleye Exclusive Eyewear http://www.juleye.nl

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    Yeah, it appears on a lot of polished black frames. My Jupiter Squareds also have it, as do my Eyepatches and Gascans etc...
     
  5. steveadorjan

    steveadorjan Oakley Beginner

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  6. the piper

    the piper Oakley Collector

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    On my polished Black twentys too ...normal for what u sold as well I'd say
     
  7. sideways

    sideways Oakley Enthusiast

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    I have customers ask about these "scratches" almost daily. Once you get them to realize it has nothing to do with the quality of the frame and that every frame has them, they usually tend to lighten up about it. I can honestly say I haven't seen a Black pair of Jupiter squared without the lines. A few of my holbrooks have them as well.
     
  8. Jummeltje

    Jummeltje Oakley Enthusiast Premium Member

    Messages:
    732
    Trophy Points:
    183
    Thanks for all the replies guys! I'm on the winning hand against this guy!:)