Lines/scratches Jupiter Squared Frame HELP!

[Jummeltje]

I have a angry customer who bought an Jupiter Squared from me.
He claims that there are two deep scratches in his frame. One on the left front side (left side of the lens)
and one on the right front side (right side of the lens).
This frame was brand new in box so i thought it was impossible. Then i checked my own jupiter squareds
and they all have those scratches. It seems to be part of the model.

Now the guy doesn't believe me and get more angry and angry (hehe )
Can you guys help me out and send me some pics of the lines/scratches in your frames to proove the guy
that it's part of model and not some random scratches?

 

[BriP]

that is NOT a scratch. the issue was raised when they first came out - it is actually moulding lines from when the frames were moulded. completely normal, all pairs have them. if i remember correctly, the holbrook has them near the rivets too, and someone thought it was a crack but it wasnt.

 

[electricrelish]

Wow. Those sure are some jacked-up, scratched sunglasses.


Just kidding!

 

[Juleye Exclusive Eyewear]

Yeah, it appears on a lot of polished black frames. My Jupiter Squareds also have it, as do my Eyepatches and Gascans etc...

 

[steveadorjan]

Same lines on my new Twenty. I even started a thread on this: http://www.oakleyforum.com/oakley-s...nd-new-twenty-2012-frames-polished-black.html

I checked a couple of BNIB polished black Twenties in my local O store, and they all had them (the smoke grey frames too). It's a bit annoying, but it seems no one at Oakley has so far bothered with changing the molding process to avoid these lines

 

[the piper]

On my polished Black twentys too ...normal for what u sold as well I'd say

 

[sideways]

I have customers ask about these "scratches" almost daily. Once you get them to realize it has nothing to do with the quality of the frame and that every frame has them, they usually tend to lighten up about it. I can honestly say I haven't seen a Black pair of Jupiter squared without the lines. A few of my holbrooks have them as well.

 

[Jummeltje]

Thanks for all the replies guys! I'm on the winning hand against this guy!