just bought my first pair of Oakley, bought on eBay as "YOU ARE BIDDING ON A BRAND NEW PAIR OF OAKLEY".
But when received yesterday, to my horror, the item is a quite beaten up unit.
- multiple scratches can be seen on both lenses
- discoloration on some parts of both lenses - comes with smudges and finger prints on both sides of lenses
- comes with dirt and greasy bridge and around the frame -
does not come with complete paperwork for a pair of Oakley (with a Uber card in box?)
- legs are loose and used
- and a crumpled box
Any chance of me getting the full refund (+$15 shipment)?
I am outside US, a quick check on my local post office website, a registered flat mail back to seller costs min $45. If seller request me to send back, who is going to pay for this mail back cost?
I feel quite disgusted that this was being sold as new. I have open a case with eBay, is there anything else I can do to get the refund? Should I contact PayPal?What is my chances of getting a full refund from the seller?
But when received yesterday, to my horror, the item is a quite beaten up unit.
- multiple scratches can be seen on both lenses
- discoloration on some parts of both lenses - comes with smudges and finger prints on both sides of lenses
- comes with dirt and greasy bridge and around the frame -
does not come with complete paperwork for a pair of Oakley (with a Uber card in box?)
- legs are loose and used
- and a crumpled box
Any chance of me getting the full refund (+$15 shipment)?
I am outside US, a quick check on my local post office website, a registered flat mail back to seller costs min $45. If seller request me to send back, who is going to pay for this mail back cost?
I feel quite disgusted that this was being sold as new. I have open a case with eBay, is there anything else I can do to get the refund? Should I contact PayPal?What is my chances of getting a full refund from the seller?