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  1. discostu

    discostu Oakley Expert Premium Member

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    I recently sent 3 frames into Oakley UK which turned out very badly indeed. One came back fine, the second now has a damaged nose bridge ( pins pushed through way too hard so now protrude from the front ) and the third, wait for it.......they lost!

    I am currently attempting to find out if the nose bridge can be sorted properly and I have been offered a Badman as compensation for my lost frame (1st gen x metal) which is a joke. The damaged frame is also a JC serialled corvette carbon.
    Overall, not a good week.
     
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  2. Arron1980

    Arron1980 Oakley Enthusiast

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    That is horrific. How can that be possible? You trust Oakley themselves with your X Metals and that's how they treat them. Unbelievable pal
     
  3. discostu

    discostu Oakley Expert Premium Member

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    That's exactly what I have said to them Aaron. I've had many tune ups done without any issues whatsoever over the last few years, but this is unbelievable.
     
  4. Arron1980

    Arron1980 Oakley Enthusiast

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    And to offer a badman as compensation is a bit of an insult. Those x metals are irreplaceable.
     
    Wavecloud and discostu like this.
  5. Arron1980

    Arron1980 Oakley Enthusiast

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    They need to offer you the current value of those x metals at least
     
  6. dragonvoi

    dragonvoi Dragonvoi knows xMetal. Premium Member

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    that is a shame. hopefully you get it all sorted out.
     
  7. discostu

    discostu Oakley Expert Premium Member

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    They can only offer the value of the glasses at the time of sale, so a Badman is the 'equivalent' these days. It's a joke!
     
  8. discostu

    discostu Oakley Expert Premium Member

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    Thanks pal!
     
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  9. discostu

    discostu Oakley Expert Premium Member

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  10. mjt42

    mjt42 Oakley Expert Premium Member

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    that's awful stu. maybe it will be worth finding out a bit more about where things have gone wrong. my experiences of uk tune ups have always been positive. maybe they are subcontracting the work out?

    sorry that it's your pairs that have got trashed/lost and hope you can reach an agreement about resolving things....
     
    discostu likes this.