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  1. stoudty1

    stoudty1 Oakley Beginner

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    I recently purchased some stuff online from the vault. I looked at the return policy just in case, and it says no returns on clearance merchandise. I bought some stuff that was 70%off, but it wasn't labeled as clearance. I'm assuming it would say clearance if it was, but was curious if anyone knew the answer. I couldn't find anything on the site that said clearance, so thats why I was wondering about the 70% off items.
     
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  2. music_man185

    music_man185 Oakley Beginner

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    if it is on the vault, i think it is already considered to be on clearance. i may be wrong, but i dont think anything purchased from the vault can be returned.

    i bought a pair of board shorts from the vault a few months ago. nothing mentioned about being on clearance. when they arrived, they didn't fit. i called to try to return, and they would not let me.
     
  3. GRFMotorsports

    GRFMotorsports is an Oakley whore Premium Member

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    The only time I think you can send something back to the vault is if they send you the wrong item.
     
  4. stoudty1

    stoudty1 Oakley Beginner

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    Thanks for all the info.
     
  5. ucdavis4PT0gpa

    ucdavis4PT0gpa THE BEST IS YET TO COME

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    You can make returns. I've done it many times. Call and ask for an RMA and see what they say...my experience if the item you're returning is STILL in stock they will take it back...they just don't want to get random pieces back in volumes they can't put back up on the site I think
     
  6. Batwolf

    Batwolf Double Team Premium Member

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    Online returns are now accepted in store so if there is a Vault near by you can do the return in person, just bring a copy of your online invoice/receipt.
     
  7. TheRevTy

    TheRevTy Oakley Beginner

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    Hate to dig up an old thread, but want to verify - can you return items purchased through oakleyvault.com? There seem to be conflicting reports here.
     
  8. ucdavis4PT0gpa

    ucdavis4PT0gpa THE BEST IS YET TO COME

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    Call customer care and request an RMA....this will ensure your return is approved. If you haven't purchased yet, call ahead and get an agent to answer the question in reference to a specific item and get their name in case they tell you no later
     
  9. stoudty1

    stoudty1 Oakley Beginner

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    I bought golf shoes at the vault online and returned them in store without a receipt a few weeks ago. I guess it varies but worked great for me no problems at all.