OakleyFreak
I put the G in GMoney
What a Pain in the a$$
This is what they sent me
As mentioned in a previous email, we received information from both parties and resolved the claim in the buyer's favor. You do have the right to appeal, but we can only review your appeal if it fits into one the following scenarios:
• You received the item back in a condition different from what the buyer stated in their initial claim (beyond normal wear from shipping)
• No item was returned (empty box)
• Not all items the buyer received were returned
• The buyer returned the wrong item to you
If any of the above scenarios apply to you, you can complete one of the two options listed here:
1. Contact your local police department and obtain a police/incident report that details how one of the above scenarios applies to you.
Or
2. Complete the attached affidavit and have it notarized.
You must fax or upload the police/incident report or affidavit to PayPal within 10 calendar days.
If the upload feature is available in your PayPal account, we encourage you to upload your documents, as it's usually the quickest way for us to receive and review your information.
Here's how to upload your information:
1. Log in to your PayPal account.
2. Click "Resolution Center" near the bottom of the page.
3. Click "Resolve" under "Action" next to the item for which you need to provide documentation.
4. Follow the instructions to upload the files.
5. Click "Send Files to PayPal."
You can also fax the documents to (402) 537-5760 (please note this is a United States phone number; if you are faxing from outside the United States, you will probably need to dial 00 1 before the number). The fax needs to include your email address and PayPal Buyer Complaint Case number (PP-005-143-866-916).
If you're appealing for any other reason than those listed above, your appeal will be denied and we strongly suggest you work directly with your buyer to reach an amicable resolution.
You can find additional information and tips about buying and selling safely on our Business Resource Center at https://www.paypal-businesscenter.com/manage-your-business.
Thanks again for your cooperation.
Sincerely,
Protection Services
This is what they sent me
As mentioned in a previous email, we received information from both parties and resolved the claim in the buyer's favor. You do have the right to appeal, but we can only review your appeal if it fits into one the following scenarios:
• You received the item back in a condition different from what the buyer stated in their initial claim (beyond normal wear from shipping)
• No item was returned (empty box)
• Not all items the buyer received were returned
• The buyer returned the wrong item to you
If any of the above scenarios apply to you, you can complete one of the two options listed here:
1. Contact your local police department and obtain a police/incident report that details how one of the above scenarios applies to you.
Or
2. Complete the attached affidavit and have it notarized.
You must fax or upload the police/incident report or affidavit to PayPal within 10 calendar days.
If the upload feature is available in your PayPal account, we encourage you to upload your documents, as it's usually the quickest way for us to receive and review your information.
Here's how to upload your information:
1. Log in to your PayPal account.
2. Click "Resolution Center" near the bottom of the page.
3. Click "Resolve" under "Action" next to the item for which you need to provide documentation.
4. Follow the instructions to upload the files.
5. Click "Send Files to PayPal."
You can also fax the documents to (402) 537-5760 (please note this is a United States phone number; if you are faxing from outside the United States, you will probably need to dial 00 1 before the number). The fax needs to include your email address and PayPal Buyer Complaint Case number (PP-005-143-866-916).
If you're appealing for any other reason than those listed above, your appeal will be denied and we strongly suggest you work directly with your buyer to reach an amicable resolution.
You can find additional information and tips about buying and selling safely on our Business Resource Center at https://www.paypal-businesscenter.com/manage-your-business.
Thanks again for your cooperation.
Sincerely,
Protection Services