Should I Be Concerned?

[Christopher Williams]

Sorry if this is in the wrong place but I couldn't find anywhere else on the forums to post this. Wasn't sure if I should have combined this with my other thread, but here it goes. As per my "recent purchase" thread I just picked up a pair of Matte Black / Black Iridium Polarized Pit Boss 2. However I noticed on one of the ear stems the unobtainium/rubber pieces isn't flush with the rest of the ear stem like on the other ear stem, and there is a small(but noticeable) gap there. I'm definitely not one to nitpick, but is this something I should be concerned with? Normally I wouldn't but $600 is a lot for sunglasses, and I was a bit concerned. Should I swap them out for another pair, or should I just enjoy them? Is this normal? Thanks for the help, this place has been awesome so far!

 

[OakleyFrankFMJ]

If it will drive you crazy swap them out. Hopefully where you picked them up from will understand. Also depends on how long you had them.

 

[Christopher Williams]

If it will drive you crazy swap them out. Hopefully where you picked them up from will understand. Also depends on how long you had them.

I got them last saturday, so I should be good there. I work retail, and hate it when people try and return products for frivolous reasons so we'll see. I think it's driving me crazy just knowing it's there, but I don't think I will lose sleep over it. I just wanted a second opinion, thanks!

 

[OakleyFrankFMJ]

Give it a shot. Hopefully it works out. You can only try and see.

 

[Rustpot]

If it bugs you now it will bug you in 6 months, a year, etc.

Take them in, they might just need to be pushed on right to get the rubber to clip in all the way.

 

[nyhokie]

Had a similar experience with a pair of Juliet's. They had an imperfection on the underneath part of the nose bridge. I knew it was going to drive me nuts. I was hesitant, but I packaged everything up, and brought it back to the O store two days later and explained situation. They couldn't have been more understanding and swapped them out with another pair no questions asked.

In retrospect I was probably a bit anal, but for the price of these sunglasses you should be 100% satisfied with them. I would take your pair back and kindly explain that you would like another.

 

[Christopher Williams]

Had a similar experience with a pair of Juliet's. They had an imperfection on the underneath part of the nose bridge. I knew it was going to drive me nuts. I was hesitant, but I packaged everything up, and brought it back to the O store two days later and explained situation. They couldn't have been more understanding and swapped them out with another pair no questions asked.

In retrospect I was probably a bit anal, but for the price of these sunglasses you should be 100% satisfied with them. I would take your pair back and kindly explain that you would like another.

Thanks for the replies guys, sounds like I'll be going back today. On a regular pair I might just deal with it, but this pair is worth the shot for peace of mind. Thanks again!

 

[NiGHTSx2]

For a $600 pair, you should definitely take them back and get a proper pair. If you got them at the O Store, they will have no problem doing this for you.

 

[Christopher Williams]

UPDATE: The gentleman couldn't have been more understanding, and swapped them out no questions asked! Superb customer service at the Oakley Vault store.

 

[OakleyGuru379]

UPDATE: The gentleman couldn't have been more understanding, and swapped them out no questions asked! Superb customer service at the Oakley Vault store.

Why wouldnt he? You dropped 600 bones on a pair of shades! Even a 200 dollar pair should be perfect!