TheSunglassFix.com has surged in popularity in the last few years, but there’s very little out there about the company or the quality of their lenses. So we’re taking it into our own hands to review The Sunglass Fix lenses!
Keep reading for our complete experience ordering from TheSunglassFix.com and whether we’d recommend SunglassFix replacement lenses.
Table of Contents
What is TheSunglassFix.com?
TheSunglassFix.com is an online manufacturer of replacement sunglasses lenses. They offer one of the largest selections of replacement lenses for over 500+ brands, including Oakley, Ray-Ban, Maui Jim, Arnette, Prada, Revo, and more!
Where is TheSunglassFix located?
The Sunglass Fix is based in Australia, with a Billinudgel, New South Wales mailing address.
Today, they advertise that their lenses are made in Australia. However, their website clarifies that about 70% of the parts and materials are sourced from Australia. The rest of the parts and materials come from outside the country. This isn’t uncommon for most products today, as it’s difficult to source all products from one country.
Is The Sunglass Fix Legit?
Yes, The Sunglass Fix is a legitimate company selling aftermarket replacement lenses for a variety of sunglass brands. And today, they boast a TrustPilot score of 4.7 with over 7,000 positive reviews!
It’s important to point out that the lenses sold by The Sunglass Fix are aftermarket and not produced by the original brands (e.g., Oakley, Ray-Ban, etc.). This is very common in the eyewear industry. Aftermarket lenses are often significantly cheaper than original manufacturers’ replacement lenses.
Now let’s jump into our review!
Our TheSunglassFix.com Review and Experience
We gave TheSunglassFix a try by ordering two sets of replacement lenses for our Oakley sunglasses. And ultimately, we decided on trying Oakley Gascan and Oakley Holbrook lenses. These are two of the most common Oakley models, though their availability for other frames is pretty extensive (more on that and frames they were missing below).
Website and Selection
To start, we found TheSunglassFix.com’s website very easy to navigate. From the home page, we selected the “Shop Lenses” button and sorted by brand. Oakley was highlighted as a top brand, but you can also browse alphabetically or use the search bar.
Once we navigated to the Oakley selection, you can then select your frame. The website allows you to search by image or list. The image option is useful if you don’t know the name of your Oakleys, but we went straight for the list view. And once we saw the list of frames, we were initially blown away!
TheSunglassFix stocks replacement lenses for 400+ Oakley models, including some trickier variations (e.g., Gascan S vs. Gascan). From browsing other brands like Ray-Ban and Maui Jim, these selections are just as extensive! But once we dug into the specific models, we did notice some missing favorites.
Unfortunately, today The Sunglass Fix doesn’t sell replacement lenses for some discontinued models like Oakley X-Metals.
While this is a little disappointing, it’s not too surprising. Replacement lenses for classic pairs like X-Metals need to be very precise and have a limited market. Clearly, based on TheSunglassFix’s selection, they are targeting the broader market!
Lens Options and Pricing
Once we clicked into each model (Gascan in the example below), the website asked us to select the appropriate variation, including dimensions. This was definitely a nice touch, and we always appreciate replacement lens companies that are open and transparent about their lens dimensions.
Today, The Sunglass Fix offers three lens types, which we’ve compared below:
- SFxEdge – Branded as their “Regular” lens, the Edge model offers UV protection with no frills (e.g., polarization or coatings). Today these retail for between $30 and $40.
- SFxUltra – A “Premium” lens, Ultra lenses are polarized and include “Super Colour Contrast,” the brand’s contrast-enhancing feature. These lenses retail between $40 and $45.
- SFx Diamond – The “Ultimate” lens, aka the most expensive. SFx Diamond lenses are polarized, feature contrast-enhancing and anti-reflective/scratch-resistant coatings. These lenses sell for around $50.
You can see the complete comparison in the table from TheSunglassFix below:
Ultimately for our review, we decided on one pair of the SFxEdge lenses and one pair of SFxUltra lenses.
Commonly Requested Accessories and Ordering
One interesting add-on TheSunglassFix offers is a “Commonly Request Accessories” dropdown menu when ordering. From this menu, you can select items like an optical screwdriver, cleaning case, or generic screw set.
While we liked these options, it can be misleading to some buyers who think these items are required. For our Oakley lenses, we knew that the lenses are friction fit and don’t require any tools. But some people may not be as knowledgeable.
We’d recommend scrolling down on the site to the “Installation Difficulty” section that explains how to install your lenses to see what you need before selecting any add-ons.
Finally, we added our lenses to the cart and proceeded to checkout.
Shipping Time and Delays
Since we knew TheSunglassFix is based in Australia, we were curious to see the shipping times during checkout. And once we entered our information, the options came up, including the free 2-4 week shipping! Yes, you read that right. We appreciated that the expedited options of 1.5-3 weeks and 4-10 business days were only $3.95 and $4.95 respectively. But it definitely hurts to have to pay any amount to “speed up” shipping and still only get them in 2 weeks (10 business days).
This isn’t too surprising since TheSunglassFix is based on the Australian and Asian markets. But as they expand globally, they’ll definitely need to work on decreasing those shipping times. In these days of 1-2 day “Prime” shipping, 2-4 weeks seems like an eternity!
Ultimately we paid for the $4.95 upgrade to 4-10 business days. During checkout, the website also had a warning about potential delays due to global shipping times.
Receiving Our Order
In the end, our order arrived on the 10th business day (2 weeks after we ordered on a Saturday). While still in the shipping window, I imagine the lenses arriving on the last day was partly due to the distance and partly due to global shipping delays. (If you have any experience ordering from TheSunglassFix to other parts of the world, let us know in the comments).
Our lenses came in a nicely packaged box with an inner box that said: “Hooray” (a nice marketing touch). Both of our lenses had no signs of damage and were packaged very securely for their journey from Australia.
Replacement Lens Quality and Fit
We had no issues putting The Sunglass Fix replacement lenses into our Oakley sunglasses. Both popped into place easily. And once in, we were excited to actually try them on!
For both pairs of sunglasses and lenses, we ordered the classic Black color to be able to compare. And there was definitely a difference.
The SFxDiamond lenses in Black were crisp and had great contrast and color. We wouldn’t necessarily say they had the same contrast-enhancing as Oakley Prizm Black, but it was definitely in the same ballpark.
In comparison, the “regular” SFxEdge lenses were pretty basic. Maybe we should have started with these lenses before going to Diamond. But once we enjoyed the contrast and color of the SFxDiamond, the “Edge” lenses seemed less exciting. Don’t get us wrong, they still had plenty of tint, but that same darkness also drowned out some of the colors that the Diamond lenses picked up.
It’s also important to note that all SunglassFix lenses are made of 100% Polyamide. This is a nylon-based lens material that is flexible, lightweight, and durable. While we didn’t put them through the full cycle of optical quality tests, they did have a great look and feel.
Refunds and Returns
While we didn’t return our lenses, we think it’s important to cover the in’s-and-outs of their policy. TheSunglassFix accepts returns through the website, but when brought to the link, it displays a pretty long form. Definitely not the easiest process. And from their FAQ, they state they may charge $10.00 for each pair of lenses that are returned.
While this fee doesn’t apply if the lenses are defective or at fault, it’s still not a great policy. Similar to the shipping times, most people are used to free returns online. And with no option to try these lenses in person, this is definitely something to be cautious of.
Our Final Thoughts – Do We Recommend TheSunglassFix.com?
Overall we were impressed by the quality, material, and features of our SunglassFix lenses. We also appreciate that they’re mainly made and assembled in Australia. These definitely aren’t some cheaply produced lenses.
So would we recommend TheSunglassFix.com? It depends.
We’d recommend TheSunglassFix.com for anyone who needs replacement lenses and is unable to find them or if they’re based in Australia.
Otherwise, for common pairs like our Oakley Gascans, or anyone based in the US, we’d recommend shopping around mainly due to the long shipping times and bad return policy. While TheSunglassFix’s prices are competitive for replacement lenses, and the quality is great, it’s difficult to justify waiting up to four weeks or paying $10 to return your lenses.
For more options, check out our guide to the Best Replacement Lens Options.
TheSunglassFix.com Coupon Codes
While we were able to find a number of sites promoting TheSunglassFix.com coupon codes, actually using them was a different story. We tried about a dozen different codes we found online, ranging from 10-40% off, and none of them actually worked during checkout.
If you’re looking for a discount code, we’d recommend signing up for an account on TheSunglassFix.com and opting to receive emails.
Have a Question?
Want to know more about TheSunglassFix? Or want to share your experience? Let us know in the comments below.
