Cyclingtips Jawbreaker

[saltparrot]

Why didn't I think of that?? I wanted the stand more than the glasses. Mind me asking how much they charged you?

You don't want to know.

 

[SMman]

That cheap eh?

 

[OakleyFrankFMJ]

That cheap eh?

27K.

 

[saltparrot]

27K.

You've seen my ebay post? It's also for trade for at least two FMJ

 

[OakleyFrankFMJ]

You've seen my ebay post? It's also for trade for at least two FMJ

 

[Sun & Sand]

Returning to a previous discussion in this thread, in which I described my experience with getting a replacement box for my CyclingTips Jawbreakers:
Cyclingtips Jawbreaker

As I described before, CyclingTips generously sent me a replacement box for free. However, at the time, I thought that CyclingTips customer service had not been very communicative, never acknowledging the problem or advising me that they had sent a replacement. But recently I have discovered that CyclingTips customer service was actually quite communicative. Unfortunately, I didn't see any of that communication until I completed my quarterly cleanout of my email inbox.
The reason I didn't see any of those emails is that CyclingTips customer service sent them from a return address called "Conversio" at "feedback.conversio.com", not from a CyclingTips email address. Apparently, in order to keep track of their communication with customers, CyclingTips sends customer service emails through a third party contact management company. The unfortunate side-effect is that the return address of the email is that of the contact management company, not CyclingTips.
I've contacted CyclingTips customer service to describe this problem. I wonder what the return address on their email reply will be?

Since receiving the Jawbreakers, I have placed several more orders from CyclingTips, and everything has gone smoothly, so I would not hesitate to recommend CyclingTips to anybody who is looking for cycling gear unavailable in the USA.