Hi guys, I was wondering what your thoughts are on this. I sold an item on eBay last Dec 14 2014. It's a rare Lego Star Wars set. Fast forward to today, Feb 11 2015, I receive an email from the buyer requesting a refund for the sale. The actual verbiage used was: "This item was returned to you...Will you ever be processing the refund?" This is the first correspondence I received from the person since the sale 2 months ago. This was my reply: "Please clarify. What do you mean returned? I'm sorry, this message is the first correspondence I received from you since the item was shipped. It came as a surprise actually. Was there something wrong?" I am totally dumbfounded. What's the best course of action in these situations? Thanks guys.