Because it had been a while since going on the Oakley web site, I wasn't aware that they changed things around a little: including that you had to re-signup. So, at first, found myself unable to use my previous details. So I go through this proceess. And then I receive a Welcome to Oakley message, once, twice, three, four...........so far about 9 times maybe more......it's getting annoying LUX!!!!!!!!!!