Made a comment in another thread but open to any additional discussion on the feedback system since I've continued to hear some comments.
The challenges the current feedback system solves
The challenges the current feedback system solves
- Allows both parties to provide feedback
- Retaliatory feedback - See this latest update, now members can't see each others feedback so it should be honest and clear
- Access - Threads get buried over time, and requires someone to search/read the thread and find the applicable information. Feedback is displayed on a users profile at all times for easy access
- Duplicate Feedback / Ghost Feedback - Deal URLs are required to tie back to an actual thread/deal that occurred where members can reference details
- Emotional responses - Feedback is factual and left on a profile for all to see and use their juidgment, vs. threads in the past have led to emotional "crowd with a pitch fork" responses where everyone piles up on a supposed "scammer", only to find out ~90% of time he just was on vacation
- Current challenges you see with the feedback system
- Proposed Solution to feedback
- How does it solve feedback better than the feedback system today? (e.g a thread which gets buried vs. feedback that appears on a profile / the challenges listed above)
- What would you do with the current feedback in the system today? (e.g keep it plus the new solution, throw it away etc.?)