2 weeks ago I decided to send a pair of Juliets out to So Cal for a tune up. I must say, I'm EXTREMELY pleased with Oakley on this transaction. Not only are my Juliets now tight, setup with all new screws, socks, nose pieces, etc. They also came back with brand new lenses(this was a nice surprise as I did not request it nor was I charged for it). On top of that, they were polarized lenses. The lenses I sent in with them were non-polar. Gotta say. I'm extremely satisfied.