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I cannot stand SGH.....Oakley is giving exclusive rights to some of the nicest shades they have came out with in years to some of the most incompetent people on the planet. Sorry if you work for them, but I would not let those morons help me pick out a pair of socks nonetheless a pair of $300 sunnies. I'll wait for them to come out on eBay or the O before I step foot in one of their establishments.....rant over
I cannot stand SGH.....Oakley is giving exclusive rights to some of the nicest shades they have came out with in years to some of the most incompetent people on the planet. Sorry if you work for them, but I would not let those morons help me pick out a pair of socks nonetheless a pair of $300 sunnies. I'll wait for them to come out on eBay or the O before I step foot in one of their establishments.....rant over
I don't see what the big deal is, assuming you are a bit of an Oakley enthusiast, you would already know enough about the glasses that you want to need zero help picking them out. Refusing to buy from a retailer because some of their employees don't know as much as you is a bit ridiculous. You have to realize that Oakley isn't the only brand they sell, in fact most of their employees probably specialize in other brands depending on what they sell most. Refusing to buy from the retailer is ultimately refusing to buy from Oakley....it's like saying hey Oakley your shades are the best but since your employees don't know enough about them, I'll go ahead and buy them from the random guy(who probably gives not one ounce of crap about the brand) on eBay trying to make a quick buck.
Oh well, people will do what they want. Just seems dumb to pass up a pair of glasses you "want" because the employees aren't up to your standards.
^this.Not all SGH are the same, there are 2 in my mall, one store is great to deal with and will even send customers down to my Oakley store if they can't help. The other one though is horrible and just out for the cash, they won't even mention an Oakley store being in the mall.
^this.
Same goes for O stores...trust me I've worked with some very unenthusiastic people in my store that don't know a ton about the product. I would hate for everyone to stop shopping with us based on their opinion of one employee.
I understand your frustration on the factory lites, but as an employee you should be used to SGH Releases before your store.(that's just how things work) even though you might be frustrated with your particular SGH, it's still owned by the same company as Oakley...not mentioning them to customers, as your SGH has done for you, could potentially lead to a customer not getting something they really want. If someone expressed an interest for the factory lites and the only response they got was "sucks that we don't have them but if you wait a couple of months they will be in our store." I'm sure they would be less than thrilled to find out that they weren't informed of a store down the way currently stocking them.