LUXsucks trolling customers

[cheshirecat]

I've run into the same issue in the past, where out of impulse I try the code out on the pairs that interest me and see which it works for. Then delay the actual purchase to maul it over, making sure that's what I want to grab.

I've now gotten in habit of taking a screenshot of my initial proposed purchase. So when it comes times to commit to the purchase, if the code no longer works on that pair I can just open the live chat and get reference number regarding the complaint. Then via email follow up it'll get resolved, either with a new code leaving me with the original code to use for something else or an offer to purchase at full price with subsequent partial refund for the original codes' discount amount.

Yes, now I’ve made it a rule for myself as well to take screenshots going forward, as it essentially serves as a legal record of the company’s offer process and at the same time as proof that I’m not imagining things.

 

[XxRuMKaxX]

 

[XxRuMKaxX]

This is how out of touch Oakley and Lux are with their own services... I get a troll email to buy something everyone but them knows they do not have in stock...

 

[cheshirecat]

This is how out of touch Oakley and Lux are with their own services... I get a troll email to buy something everyone but them knows they do not have in stock...

View attachment 1242299

Me2 after cancelling 2 orders for Satisfy SJ LOL

 

[cheshirecat]

This is how out of touch Oakley and Lux are with their own services... I get a troll email to buy something everyone but them knows they do not have in stock...

View attachment 1242299

Probably it's time to get a few more coupons.

 

[XxRuMKaxX]

Probably it's time to get a few more coupons.

There is allot easier way to get codes....

Discount Codes, ALL YOU NEED TO KNOW!!!

Edit: Well.... I guess we are back to complaining to get codes.... This no longer works below.... This keeps coming up so Im putting it here... if you have problems getting the code to work... try one of two things... if you copy and paste it then put the cursor in front of the code and back...

www.oakleyforum.com