Yeah I tired everything; I had to send a bunch of paper work in including the invoce and all that before oakley would even send me a shipping label. I'm going to try to get it shipped out tomorrow. It's a 3 week processI'm guessing you also tried activating the chronograph right? If it doesn't move then it has to be the battery. Might be a brand new (old stock). As long as the seller is an authorized one then oakley will pay for the battery including labor.