Newbie - Herefordshire UK

[OakleyFrankFMJ]

Good news! Oakley found and returned my X-metals fitted with my new lenses. I took a formal (in writing) approach and documented everything which I think pressured them (reluctantly) into making an effort to look for them. And it worked because they then found them. I'm well relieved as when I looked at their current range I suddenly realised how their products have changed - and not for the better!

Moto

Congrats. You got very lucky regardless of the approach. Hopefully you've learned not to send them there ever again.

 

[Funky-Trixtar]

Good news! Oakley found and returned my X-metals fitted with my new lenses. I took a formal (in writing) approach and documented everything which I think pressured them (reluctantly) into making an effort to look for them. And it worked because they then found them. I'm well relieved as when I looked at their current range I suddenly realised how their products have changed - and not for the better!

Moto

Fortune smiled on you. Great news.

 

[Danielle Heredia]

Welcome and good luck!

 

[washi me sensie]

welcome to the forum....

 

[Soulfulfrog]

welcome to the forum