Stay as far away from FUSE as you can.

[the_owl]

thanks to whoever finally closed that garage sale, make me an offer 7 page for sale thread. jeebus

 

[the_owl]

Tomorrow is 3 weeks and these clowns havent done ****. Even the lenses were wrong. Polarized when I specifically ordered non polarized, and apparently the base curve is wrong too.
No frame, no credit, nothing.

 

[SpliceD]

Did you pay using a CC? If so, why not call them up and file a complaint and stop payment. Your CC will give you better protection than Paypal.

 

[the_owl]

I did pay with a CC. I was hoping to not go down that road because as soon as I do its gonna get hostile. And the CC stop wont cover my BNIB Inmate frame

 

[SpliceD]

Well, if they haven't responded in 3 weeks, i'm pretty sure they're not going to care about you. Better to get something back than nothing at all.

 

[the_owl]

Well, theyve responded but its been stalls. And I kind of get that. Not like you can jump on ebay and find this frame NIB. Im sure the NIBs ones are in the 3-400 range on there.
Crappy customer service.

 

[SpliceD]

In that case, good luck. Hope it gets all resolved in your favor, but i wouldn't wait too long. I would also call my CC and ask what the deadline is for them to be able to do anything at all.

 

[Nucchem]

Sorry brother, that blows!
Zach at Fuse always did me righteous. Bought three Rx from them. 2 Julie's and a Carbon Blade. Never an issue.

 

[narplife]

Man that SUCK! Seeing those frames is terrible, but makes me feel a little good since I was offered the chance to send my own in due to some lying on their part in my original order which I called in... Because; I read on here the Base Curve for Juliet lenses sold by them is wrong (too flat), but if you call them it's possible to get the correct ones - which is exactly what I did and the rep on the phone said they'd be sure to get me the 8.75 BC lens I wanted for the Juliet... Despite especially calling them to place the order I still got a set of flatter BC than requested, an as expected they didn't fit right.

I decided to email them this time, in which the customer service rep explained that it's impossible that someone from their company told me I could have a proper BC lens sent as they do not stock them and are only done by special order - which isn't doable without them having the frame. They offered me a custom set cut but I wasn't feeling it since they were contradicting what they previously told me, and they wouldn't let me send it them at my cost w/ insurance...

Just a whole bunch of disappointment from FUSE.

 

[the_owl]

Well, today is three months since I ordered lenses from these jackasses. I have a damaged collectors frame, and the wrong Rx lenses. Nothing else but empty promises. They havent responded to me since March 6th. Filed a BBB claim today.
Dont know what else to do except warn people to stay the **** away from FUSE and their sh1tty work.