I own a pair of Thump 256 Lil' Jon Red camo Thumps. they work well and connect & charge fine BUT... My Windows 10 computer just won't recognize them to add remove music. I tried both the original CD and file from the Oakley site with no luck. I tried the reset procedure from the manual (power/pause & rewind/back button). My 1GB Splits connect just fine. I am hopeful someone can help. Please. THANK YOU! ~Spec