Turbine replacement parts advice

[Tomcat14]

Well, good news , bad news.
Good news , the package was delivered to the right house.
Bad news, they are all gen 2 style.
i think someone at Luxottica thought they were all for gen 2 style turbine
and not a mix of 1 and 2.

View attachment 872311

Didn´t you order to gen 2?

 

[RacerMachX]

Didn´t you order to gen 2?

Yes, i ordered gen 1 and gen 2.
The shipping invoice does not match my order.
The OO9263L (gen 1 rectangular) was missing.
I received OO9263 (gen 2, oval) instead.
And the customer service is closed on the weekend.

 

[Tomcat14]

Yes, i ordered gen 1 and gen 2.
The shipping invoice does not match my order.
The OO9263L (gen 1 rectangular) was missing.
I received OO9263 (gen 2, oval) instead.
And the customer service is closed on the weekend.

Ok, do you have a gen 1 pair?

 

[RacerMachX]

Ok, do you have a gen 1 pair?

yes, i have a gen 1 with torn earsock and want to customize a gen 2.

 

[Tomcat14]

yes, i have a gen 1 with torn earsock and want to customize a gen 2.

Ok thought you only had gen 2

 

[RacerMachX]

Ok, Final update
After contacting Oakley via chat, the rep offer to send the OO9263L (gen 1 rectangular) again.
But she note, it would probably be the new oval icon style.
I said go ahead and send them.
5 days later, yup its the new oval icon type.
So, i open a service request asking if i could exchange just the discontinue frame to the newer frame.
I received an email stating the warranty has expired and the gen 1 replacement parts are no longer available, but they will offer the new model at a discount.

The offer was $149 for this model.
Which was on sale for $149.

Anyway, so ends the hunt for the gen 1 Turbine parts.

 

[Tomcat14]

Ok, Final update
After contacting Oakley via chat, the rep offer to send the OO9263L (gen 1 rectangular) again.
But she note, it would probably be the new oval icon style.
I said go ahead and send them.
5 days later, yup its the new oval icon type.
So, i open a service request asking if i could exchange just the discontinue frame to the newer frame.
I received an email stating the warranty has expired and the gen 1 replacement parts are no longer available, but they will offer the new model at a discount.
View attachment 877583 The offer was $149 for this model.
Which was on sale for $149.

Anyway, so ends the hunt for the gen 1 Turbine parts.

Sad to hear this

 

[JamieinAZ]

Just a follow up:
After contacting Oakley customer support, she pointed me to the spare parts site.
hxxps://customersupport.luxottica.com/wcsstore/oakley.html
I was able to find the parts i needed and it was cheaper than ebay.
Hopefully, i'll received the correct parts.

Thanks to this OLD Thread, I was able to turn my Old Olive Camo Turbine Rotors into "Like New" again!!! The Luxottica website had what I needed!!! Thanks!!!!