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Why is it so complicated to communicate with a Sales Rep for Oakley?

Oakley has been working on reducing the number of accounts that they have (or at least north of the border). They're trying to get rid of accounts that just carry small amounts of product and don't represent the entire line (clothing, goggles, footwear, accessories). They may hear "marine store" and think it will be really low volume and a small case with a handful of glasses. Just my 2 cents.

I totally agree but they have it all wrong in this case. Thanks for your input.
 
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