Worked as a manager at an Oakley store for four years between 2007-2011. Ask me anything!

[Lopaka KaMars]

Aloha. You must have one hell of a collection.

 

[ntcole14]

Welcome to the Forum! Curious, back in the day Oakley was soooo good with their warranty that you would just take something messed up and replace then and there or swap out for something of equal value. did you do that in your store and what did you do (or were supposed to do)to the "defective" stuff?

We didn’t deal with anything warranty related in the store. For sunglasses, only the frames had a warranty (1 year). No warranty on the lenses because they don’t break. In the rare cases that someone did have a warranty issue with a frame, they’d have to send it back to HQ.

The Q&A at production was really top notch. Never saw anything from shipments coming in defective. Minor scratches on lenses every now and then but that was it. We’d put those in a bin and document them to be sent back.

 

[Dbninc]

Welcome! Did you start as an employee or were you hired directly for the manager position?

 

[TheStig]

Welcome

 

[Broccoli]

Welcome. Ask anything? Did you hook up with any of the chicks in that photo?

 

[Scythe]

Welcome, glad to have real Oakley expert on

 

[JuicyJellyfish]

So you started right as Luxottica took over. Were there any changes at work or within the company that either you experienced or your coworkers told you about?

 

[ntcole14]

Welcome! Did you start as an employee or were you hired directly for the manager position?

Started as an employee and got the manager promo a couple years in.

 

[ntcole14]

Welcome! Did you start as an employee or were you hired directly for the manager position?

Started as an employee and got the manager promo a couple years in

Welcome. Ask anything? Did you hook up with any of the chicks in that photo?

Haha, no no. A couple of them are married to other former Oakley employees now though.

 

[ntcole14]

So you started right as Luxottica took over. Were there any changes at work or within the company that either you experienced or your coworkers told you about?

Fortunately, I left right as Luxottica took over. So I worked there for 4 years prior to the acquisition.

I didn’t keep up too much with Oakley when I left as I had just graduated college and started my career in accounting. But when I revisited a store maybe 4-5 years after I left (so around 2016ish) I was blown away by how much everything changed. Felt like a completely different company. They really ruined so many of the things that made Oakley special and I’m not afraid to say it. Any true Oakley OG’s know exactly what I’m talking about. I could write a book about it but ain’t nobody got time for that!