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  1. FrogTastic

    FrogTastic Friend of the Frog

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    Since leaving O, I had heard the customer service had taken a dip. As I've never had to warranty any of my sunnies in the past, I couldnt agree or disagree.

    Anyway while in the US, O hooked me up with a pair of Skatedeck. Wore them for my holiday, but when I return to the UK i noticed the hinge had crack. So rather than bothering my O buddies, I thought I'd give Customers Services a shot. I mailed Customer Service in Europe, filled the form and attached pictures. Heard nothing for about a week and started thinking the worst. I was pretty bummed, but figured I'd chase them up as soon as I got to work. Reached my desk to find an eyewear box shaped package waiting. Opened it to find a brand new pair of Skatedeck, complete with box, microbag and warranty receipt.

    Super stoked! Customer Service - ypy3ere9.jpg
     
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  2. Frogskins

    Frogskins Oakley Expert

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    Santa Claus?
     
  3. FrogTastic

    FrogTastic Friend of the Frog

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    Must be
     
  4. jonoyong

    jonoyong Inside Outlaw. Staff Member Premium Member

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    There is hope after all. Ha!
     
  5. Hunt

    Hunt Oakley Beginner

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    Thats awesome! and btw nice shades
     
  6. FrogTastic

    FrogTastic Friend of the Frog

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    Thanx man.
     
  7. OakleyGuru379

    OakleyGuru379 What is that thing?!

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    That is sweet!
     
    FrogTastic likes this.
  8. cdelly

    cdelly Oakley Beginner

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    glad too hear!
     
    FrogTastic likes this.
  9. washi me sensie

    washi me sensie The Oakley R┼Źnin

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    awesome story bro!! nice to know that customer service works!
     
    FrogTastic likes this.