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I feel your pain man i resently had a PB Tron arrive in a padded envelope no protection at all.
Plenty of arseholes out with no regard for what they sell or how they ship .
Oh man what an idiot.i feel u.i try to make packages nuclear safe just to arrive the same condition as i ve sent them.
File a claim that they aren't as described. Then print the return label through eBay. You won't have to pay the return shipping that way. They'll charge the seller.