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Oh it's genuine I assure it. Again I received 4 of these for shipments that we had sent out.letter looks a bit sus to me......not what i'd describe as headed paper that a company such as usps would use i.e. no colour in the logo. also no reference to your tracking number. also they should be expecting you to claim for the contents value as well as the postage and maybe an inconvenience payment?
The letter makes it clear that they have no responsibility for the contents and are going WAAAAY out of their way to goodwill the postage.