Hi, I'm Graeme, been a fan of Oakley for a long time, clothing, backpacks, belts and of course sunglasses. I have a serial numbered 2nd gen Juliet Emerald iridium that I have had for 11yrs, just got them back from Oakley to have tightened and the unobtainium pieces replaced. Excellent service and now back to being tight. From what I've read here, the service seems to be better in Europe. Just last week I bought a pair of Badman Sapphire iridium that I have now taken back to the shop for a replacement as the were a number of flaws on the front, fit was great and the sapphire iridium is excellent. Glad we have 2yr warranty here in Europe as I doubt they will be as hard wearing as my original X-Metals. G.