RoTors
I am Jim Jannard...
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Different people have access to different portions of systems so they can see different stuff. 2 people looking for the same product............1 person can find absolutely zero while the other person can show hundreds of stock. I've seen that many many times.
I believe each and every member on this forum would qualify as an above average fan of Oakley, correct?
So, the question is "Who do we as fans and loyal customers ask for that has that access?"
I don't think in the big scheme of things the 3+ sets of lens sale they would have gotten today would make a big difference in their profit margin. But what if all or even just half the members here aren't able to get lenses that they have or another accessory, because the person they are speaking to doesn't have the correct access?
Will I keep looking for the lenses? Most definitely BUT one thing is for sure Oakley missed out on selling at least 3 sets of lenses, or more if they were in stock, today.
Love the product. Absolutely hate the site, and hate that even talking to two customer service reps, neither had the access to see that Oakley does in fact sell Big Taco Polarized Chrome replacement lenses.