Briefcase quickley falling apart

[Mike777]

James

I have used your boots and glasses all over the world. This laptop bag which i sent pictures of to your customer service department is falling apart. My kids backpacks last longer than this. For your company to tell me to go to a repair shop is awful customer service and turning away business. The companies that supply first responders gear stand behind their products. I don’t know if Oakley has the same attitude. All i asked was for you to repair or replace.

 

[OakleyGuru379]

You do know this isn't Oakley, correct?

 

[OakleyGuru379]

Hold on, JJ is in the back, let me get him for you lol.

 

[Mike777]

You do know this isn't Oakley, correct?

It says Oakley forum?

 

[OakleyGuru379]

It says Oakley forum?

You are my new best friend dude.

 

[Mike777]

Be part of the solution not the problem

 

[OakleyGuru379]

Be part of the solution not the problem

No, I feel ya bro. I once wrote a letter to Tommy Hilfiger himself when I fell asleep holding a lit cigarette and my polo burst into flames.

 

[dragonvoi]

Be part of the solution not the problem

this is an Oakley enthusiasts forum. Consumers that enjoy the products the company spits out, well some of them at least, from the 90's to early 2000, nevermind.

Point is this is a forum that is not monitored by Oakley the company. Kinda like complaining to a group of Justin Bieber fans and waiting for him to come and change the lyrics to his last song and start acting more un-bieber like. It may happen, but likely not.

now, to be helpful, go to www.oakley.com and bark up that tree.

 

[Dallas O Hog]

Who's James?

Sent from my SAMSUNG-SM-G891A using Tapatalk

 

[Mike777]

This is a forum of people who love and collect, buy sell and trade Oakley stuff. Jim hasn't owned the company in quite some time... If he did you'd be taken care of on the bag or it wouldn't have broken in the first place with the level of quality their products used hold. These days it's just another sunglasses/apparel brand with crappy customer service.

Who is the new ceo? Anyone have his email?