FUSE RX Nightmare

[Y2K]

Just heard back from Zeiss. Highest base curved they will do is 6.50. Base curve is too flat for this frame and will stick out the back in middle of frame. Sorry I can’t give your brother better news. Would be better to select a more compatible frame for him. Let me know about the results from Fuse when he gets job back. If is not 100% acceptable and vision not perfect, get a refund. Don’t compromise vision!

Ok I appreciate you looking into this for us! Not the best news, but it definitely explains why they are having issues - not sure why these companies offer RX service for all these models that are not very suitable for prescriptions, I guess that is the frustrating part as a layman, over promising into an issue like this.

I’ll definitely keep this thread updated for anyone who is interested, maybe it could save someone the trouble with this frame model.

 

[Balloonbanger]

Ok I appreciate you looking into this for us! Not the best news, but it definitely explains why they are having issues - not sure why these companies offer RX service for all these models that are not very suitable for prescriptions, I guess that is the frustrating part as a layman, over promising into an issue like this.

I’ll definitely keep this thread updated for anyone who is interested, maybe it could save someone the trouble with this frame model.

These large volume mail order labs don’t have the expertise and knowledge to do these types of eyewear properly. Find a good independent optical practice NOT a chain. You will get better advise and direction. If job not possible they will tell you.
I’m a fanatic in giving patients the best vision possible. I never compromised quality or proper frame selection. Only ZEISS lenses!

 

[Y2K]

Coincidentally they arrived today in the mail, images are attached below.

To your point, his test run of them reports they are clear, no hazing, warping or distortions and peripheral is clear. So he is ultimately satisfied with the performance of the lens and at this point is ok with the fitment trade off as long as they aren’t going to pop out of the frame.

To that end I will be taking them to an independent optician locally that is highly rated tomorrow so they can check them out and provide a hands on evaluation of these and/or go over options/alternatives moving forward.

 

[Balloonbanger]

They do look passable. Good to get them checked out. The only issue I see if that the lenses are in secure and there are no gaps between frame and lens. Thanks for update.
Need any advise I’m here.
In regard to my posted name, it’s a funny story. I was having a discussion with my six year old grandson while I was driving the family to dinner, six of us. During the ride, Layton got frustrated with me for some reason and blurted out “you’re a balloonbanger!” Everyone cracked up never hearing that phrase before. I liked it so I’m using it!

 

[Y2K]

They do look passable. Good to get them checked out. The only issue I see if that the lenses are in secure and there are no gaps between frame and lens. Thanks for update.
Need any advise I’m here.
In regard to my posted name, it’s a funny story. I was having a discussion with my six year old grandson while I was driving the family to dinner, six of us. During the ride, Layton got frustrated with me for some reason and blurted out “you’re a balloonbanger!” Everyone cracked up never hearing that phrase before. I liked it so I’m using it!

Very much appreciate your support, I’ll likely drop an update here after they get evaluated in-person. My brother says thanks too

 

[Balloonbanger]

Very much appreciate your support, I’ll likely drop an update here after they get evaluated in-person. My brother says thanks too

My pleasure!

 

[Chris A Hardaway]

I had spearheaded a gift idea for my brother, who has some eye issues and lives in a very sunny state. His vision itself isn’t too bad, but he needs RX lenses.

After doing some research, I landed on 2007 Straight Jackets. These would be great for everyday use, not hard to source replacements, protective and fit his face nicely.

We went with Fuse. Terrible idea.

The glasses were sent in initially about 6 weeks ago now. They were sent in with OEM lenses that were in perfect shape, no bubbles, delamination or scratches. We wait. Finally the package comes back, just over a 2 week turnaround - the lenses were horribly fit: gaps to let sunlight in along the brow ridge, not in the rails, and you could see the side of the lenses they stuck out so badly.

On top of that, the OEM lenses were thrown in a used baggy and burn sealed with a lighter like a baggie of dope. No buffer, just rubbing against each other. Somewhere in their custody, they sustained a huge scratch on one lense. When pointed out to them, they said they couldn’t be sure they were not like that when sent in (I have pictures of them just prior to shipping in perfect shape). They offer a pair of their lenses to replace the OEM. At this point we just accept them as it’s a secondary issue and not worth the additional hassle. These lenses, came protected in a microfiber and box ironically. Had they took basic care to do this in the first place…

So, he sends them back. We wait patiently, as these things take time. Everyone makes mistakes, though I can’t see how this made it past the technician himself, much less any final QC inspection.

We finally got them back yesterday - this botched job was not expedited & took just as long for turnaround, so we are at about 6 weeks right now.

The lenses are fit better, not perfect, not at all worth the wait, hassle or money, but the real issue is now the right lense has a major halo in the coating that renders them unusable.

For anyone wanting to use Fuse for RX lenses, not only would I not recommend, I’d actively try to dissuade them from even considering them. We have completely lost confidence in their ability to do a basic RX optical job and are in the process of trying to get a full refund and looking for a local optician or sending them to Oakley.

Pics included.

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Omg! Message me next time. No offense to your. But fuse sucks!

 

[Chris A Hardaway]

Those are so so so bad. Even now. Sorry dude. Yuck. I would never wear those.

 

[Balloonbanger]

Very frustrating! As long as you are completely refunded consider the experience a lesson learned! Very difficult to judge the expertise and competence of these large entities. Usually the volume makes it difficult to manage QC.

 

[Y2K]

So I took them to the highest rated optometrist shop in my area (major metropolitan) and asked for an inspection and evaluation. She said with the base curve on these, that their shop wouldn’t be able to do much better and they are acceptable. I did show them the previous photos and they cringed.

If you can do better in an aggressive wrap like these or similar, I’ll let my brother know, as he said he may want another pair but hates flat-style sunglasses.

We will obviously never go to Fuse again, but the third time produced something he could wear in a frame he liked. I asked Oakley, and they said they won’t put RX lenses in these frames.

I’ve seen RXs in Juliets, Twenty XX and even Minutes. So I’m still unsure whether it’s his specific RX or if there are some true optical wizards out there.

Lessons learned:

Contact Chris H first.

Temper expectations proportionate to base curve.

Avoid Fuse.

And thanks for all the help to everyone who commented. My brother says thanks, and I really appreciate it.