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What Really Grinds Your Gears?
- Thread starter Rustpot
- Start date
Buying $300 in groceries but wanting to go out to eat
It has to be cooked. Who wants to cook?
kronin323
Font of Useless Knowledge
Party at Kronin323!
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Moose5Deuce
I should Work at Oakley
Rust, if you do go to urgent care ask for Voltaren. It's not a narcotic, it's an anti-inflammatory and the reason I can get out of bed in the morning.
It's raining and cold and I need a jump start. No one's home
kronin323
Font of Useless Knowledge
Ok, I gotta grind...
So, near the end of the work day yesterday I get a call from The Wife - daycare had called her; The Kid fell in the playground and gashed her forehead, we needed to take her to get stitches. Apparently they don't do that sort of thing at urgent care anymore, at least to 3 year olds; we had to take her to the ER (which has an insurance copay almost 3X the urgent care copay...)
I meet them at the hospital and sure enough - she's got a vertical gash on the upper right center of her forehead about 3/4" long and puckered open about 1/4". Takes three stitches to close. The Wife's all worried about a disfiguring scar (though if we keep her from picking out the stitches and then away from UV for a while it'll be barely noticeable, if at all). The Kid is obviously a bit traumatized; the thing must have bled like hell all over the place. But she's a real trooper getting those stitches put in.
Afterwards The Kid decides she wants to ride with me back. Aside from needing to stock up on some bandages and fresh neosporin, this ER visit kibashed our dinner plans and I need to pick up something along the way. I swing into the local Popeye's drive-through.
After paying, a guy sticks his head out of the window and asks me to pull around to the front and they'll bring it out to me. I do so. And time passes. And passes. While The Kid's in the back going, "where's my mashed potatoes?". They had got behind on their stock of cooked chicken and were having to do another batch. That happens now and then but it's annoying that they don't forecast their turnover more accurately. But usually they give me some sort of warning about the wait time so I have the chance to change or cancel my order. Not this time.
It takes a full 20 minutes for me to get the food. No exaggeration, I was comparing the timestamp on the receipt with the current time. That's a long time for the circumstances. When we get it, no extra biscuit or something for the delay, not even a "sorry for the wait", just a "what was your order? Here you go..."
So we get the bandages and get home and bust out some Popeye's. And they screwed it up. A four-piece meal is supposed to be all dark meat; I confirmed they noted it correctly on the receipt back when I paid. Yet we get a full white / dark mix. None of us like white meat chicken, aside from some chicken strips.
But we also have a chicken strip meal. And they're old, dry, and cold - those strips were obviously already cooked and sitting around when I ordered. And then they sat around for another 20 minutes while they were cooking the rest of the food. If they're gonna make me wait 20 minutes for my food, is it too much to ask that the entire meal is fresh? I mean, strips take 5 minutes to cook...
Sure, they had no idea I had a traumatized, hungry 3 year old in the back. And sometimes there's a wait while they catch up on their cooking. And sometime orders get screwed up. And sometimes the food you're served has been sitting around a little bit. But all of these little things at the same time add up to a comedy of errors that's a big thing. If I had any idea what to expect when I pulled in there, I would have gone anywhere else, even McDonalds (gag).
Yeah, these are all 1st world problems, but, bottom line, that's just incompetent management. And it grinds my gears.
F you, Popeye's!Similar threads
