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  1. MarcelN

    MarcelN Oakley Beginner

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    Hi guys,

    I have been selling Safehouse Radarlocks on ebay and recently sold the pink pair of Radarlocks, just got an email that the buyer requests a return because the item is fake... but it is not. What should I do now? Accept it, refund the buyer and forget about it? This is the first time I have a situation like this.
     
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  2. Funky-Trixtar

    Funky-Trixtar Me ,some time ago............. Premium Member

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    If you have evidence of purchasing from a genuine supplier, you just take a picture(s) of it. Then sand this through to the buyer or eBay (assuming the buyer has started an eBay Resolutiion).Or point out the features which are recognisable as O 'siganatures'. If it's kosher, you won't have a problem.
     
  3. MarcelN

    MarcelN Oakley Beginner

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    Ok, thanks. The buyer had some doubts because the safehouse pairs don't have the Oakley logo printed in the middle of the lens, but we have cleared this situation and everything is ok. Thanks for help.
     
  4. Oakle y

    Oakle y Something Something Darkside Premium Member Lifetime Member

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    That seemed fairly easy glad it was resolved for you.
     
  5. Funky-Trixtar

    Funky-Trixtar Me ,some time ago............. Premium Member

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  6. OakleyFreak

    OakleyFreak RIP RoTors

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    For future
    E bay will always rule in favor of the buyer, No matter what
    So Im always prepared to issue refund.
    Some advise, take very detailed pictures of the item you have for sale,(((( Document well Grasshopper)
    Some scammers will send back defective parts and keep your good parts Just Sayin

    Hasnt happened to me, But I have heard stories
     
    MarcelN likes this.
  7. pjd1234

    pjd1234 X METAL NERD

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    Yup great everything went well.