Is My Buddy Being Discriminated Against (At an O Store)?

[TheStig]

I'm in the service/retail industry. There is more to this story.

The intent is still not clear to me.

 

[five56]

Maybe the store has had an issue with people buying them, then returning a short while later but returning fakes? Who knows.

 

[Broccoli]

Employee was black

What race was the chef?

 

[O Bro]

Maybe the store has had an issue with people buying them, then returning a short while later but returning fakes? Who knows.

Never had that happen in three years. It's all very subjective, some managers are real dicks about returns. The way I see it, doing the return/exchange has a better chance of keeping a return customer than denying it (as long as the shades are not completely trashed). Try going to another O store and explaining the situation.

I never worry about minor iridium scratches from cleaning when glasses are getting returned because half the time the Lux **** we receive in stores already has iridium scratches because of poor quality control and because they never check online returns

Plus if you return glasses to Oakley.com scratched, you will still get your refund 99% of the time, as long as you have the case, box, and microbag.

 

[Rotten Ronnie]

What race was the chef?

 

[Dbninc]

My buddy purchased a pair of KETO's and wore them for like 10min while driving and said i need my polarized. He went to return these and they said ONCE THEY ARE WORN OE LEAVE THE STORE you can't return them ????????? ,THIS IS A OFFICIAL OAKLEY STORE. NOT THE HUT OR THE VAULT.

The policy on the website states otherwise. What the heck is going on here?
Has anyone else had problems with returns.

My buddy is white.

He was just gonna throw them in the closet and take the loss. But i want to help him. Something doesn't sound right

The news has been telling me that your friend should loot the store and burn it down.

Seriously though, I would suggest he just go to another store and return them there, or email customer service. Make sure they’re not dirty or greasy at all, wash them if necessary. Don’t give the whole backstory, just ask to return them. The employee could have been having a bad day. Or maybe he just didn’t like your friends face. Your friend taking it personally is pointless, the important thing is the outcome. If he’s really upset, leave a negative review on the stores Google and yelp pages. Email a complaint.

 

[Rick58]

............Or maybe he just didn’t like your friends face.

Facial profiling?

 

[Dbninc]

Facial profiling?

Maybe he’s God. God don’t like ugly

 

[Inkkoonce]

Sorry, cant help you since you would never find me inside a store or with a Kato on my face.
Hell no.

You need a Kato!

 

[XxRuMKaxX]

It was likely the 10th time it got returned... people buy it, leave the store, everyone laughs at them wearing it, they return it!