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Don't ship to Canada with USPS!!!

I just gotta vent here for a minute...to hopefully make myself feel better...I sold some items to a member on here from Canada...I told him I don't ship to Canada...he then said he had a US address...so I agreed to ship there via UPS. He then bought a few more items from me and asked since he bought more could I please ship to Canada. I agreed (bc I am a nice guy) and he ask me to ship via USPS.

I shipped the box on Jan 20th...he contacted me a few days later saying the tracking was not updated. I looked into it and that was the case, it was not showing any tracking. I asked the post man who picks up at my work about it, he said they do not scan the boxes when they pick them up, they take them to the local post office, sort them and then they go from there to the major hub at the major city that is an hour from me, and then get scanned there. I told the buyer this and he was still not pleased with the answer. I tried to open a claim with USPS but could not because it is not scanning and not showing lost. I called the local post office and talked to a nice guy and he said the same thing...they the boxes come there and they then send them out to the major hub and will be scanned there and that I just need to be patient as they are understaffed there and with the snow last weekend they are backed up and to give it 30 days. I again told the buyer this and gave the post office number to him and the guys name to call him if he would like....the buyer still demanded a refund and said he would pay me if the tracking starts up again.....So in the end I refunded him (bc I am a nice guy) I am now really never ever shipping to Canada and will only ship UPS in the USA! :headbang:
Couldn't this have happened even if shipping to US? It never got its initial scan, right?

I avoid shipping to Canada due to custom issues, so I'm not arguing the point, just that the fix is probably to take it to a physical PO to be scanned as mentioned earlier...
 
Couldn't this have happened even if shipping to US? It never got its initial scan, right?

I avoid shipping to Canada due to custom issues, so I'm not arguing the point, just that the fix is probably to take it to a physical PO to be scanned as mentioned earlier...

Maybe but I use UPS to ship items in the USA. I don’t use USPS because I know how terrible they are.
 
Yep, too much of a hassle to ship out of the U.S. -Also, this is the reason I always go directly to a post office and get a receipt that they took possession of my item. I never ship anything important from work or a drop off. Had this happen one time to me where the usual postman (who always scans it as soon as he gets it) was on vacation and someone else took his place and lost it. Of course since it was never scanned, USPS won’t admit they ever had it.
Yea I have learned my lesson for sure. I never knew that the PO didn't scan items at pick up, nevertheless once it got back to the local PO.....
 
Was the guy threatening doing a claim with PayPal? Because Jan 20th really isn’t that long. I’m with Dbninc, sounds like a scam. You say he’s a forum member?

I hope it is not a scam....if it starts tracking and he doesn't pay me back then I will for sure be hitting up this page with screen shots of our messages! Yes he is a forum member on here.
 
I hope it is not a scam....if it starts tracking and he doesn't pay me back then I will for sure be hitting up this page with screen shots of our messages! Yes he is a forum member on here.

If it hasn’t scanned by now it prob won’t but I bet you it will show up and he/she will have both the item and the $
 
If it hasn’t scanned by now it prob won’t but I bet you it will show up and he/she will have both the item and the $
Yeah, because it’s international, the Canadian post office takes over with their own system. So you may never know. If it was within the U.S, it would be a different story. One time I had an origin state never scan it all. Not at pick up or when they put it on a plane. Then when it finally got to my state, they scanned that they received it at their sorting facility.
 
Yeah, because it’s international, the Canadian post office takes over with their own system. So you may never know. If it was within the U.S, it would be a different story. One time I had an origin state never scan it all. Not at pick up or when they put it on a plane. Then when it finally got to my state, they scanned that they received it at their sorting facility.
I’ve had that happen. Shows tracking, then nothing till delivery. If the guys are lazy and don’t scan it there is no tracking to show
 

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