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The rest of the crown is probably still in the movement preventing a new crown from sliding in. The plastic around the movement can be removed 1st to give clearance if needed. Hopefully there is enough of the shaft sticking out to release it from the movement.Honestly I don't know what the heck happened to it. This is how I received it.
View attachment 243292 View attachment 243293
I replaced the movement
What movement did u used as replacement?I replaced the movement