I sent my Pit Boss in for lens replacement and when they came back they had a bubble in the new lens. I called and set up to send them back for new lenses. I was offered $20 on the Oakleyvault.com. I asked instead to have the lenses they were going to replace sent back to me because the bad lens from the ones I was having replaced was opposite of the good lens with the bubble. They said they would take it into consideration. I guess that's as far as it got because when my glasses showed up today all that was in the box was the glasses and the micro bag. I am sure the other lenses ended up in the trash. Also tracking says they received them back on 5-20 and they sat in the holding or check in area until 6-11. I guess they were upset I wanted quality lenses that I paid for. Without my glasses for 7 to 8 weeks. I can't believe they would give me 35% off a pair of glasses for not having parts for discontinued models but won't give me something that is garbage to them. Sorry just disappointed and wanted to vent.