Hi, I've joined this forum to warn anyone off of a particular website claiming they can fix your loose bridge for Penny's and Juliet's in the UK: Oakley Penny Juliet Bridge Repair I sent mine away to them and received them back in an absolutely horrible state. I've owned my Penny's for 12 years and looked after them for that time. While they made the bridge tighter again, their methods have absolutely disgusted me. Seems that they have used a small pair of pliers to pull the nose pins through instead of pushing them. Whilst they have done this they have made an absolute mess of my pins and scratched the bridge itself. The pins don't even sit flush on the bridge any more because the heads are in such a bad state. I expected to send my glasses away and receive them back in the condition they were in. What they actually did to the flex couplers scares me. Since receiving them back I have ordered new pins and couplers from Line Gear in the hope another company can correct this "bodge" job. I apologise to X-Man for not using him as he was the first person to get back to me for this repair, I was just reluctant to ship to the US since I'm in the UK. It's a shame Oakley took over two weeks to e-mail me back since their UK phone number doesn't work. They said they could have fixed the looseness of the bridge for £27.50. I currently have a Paypal case open with this company that I used so hopefully I'll get my money back but it'll never compensate for the damage done to my beloved Penny's.