Oakley Type O program - *update* now shutting down

[teddy57]

Has anyone else had issues with Type O lately?

Made a purchase on vault.com on 6/5, had to email them to have the points added on 6/16. Confirmation email came in today that the points were added, and that point total was LESS than it was prior to purchase.

Made an in-store vault purchase 6/14, again had to email on 6/16. Customer service said they heard nothing of the double points (it's on the Type O page--had to send a picture of the webpage).

Waaaa, almost like too much hassle to even bother with....and yes my email is the same at Oakley.com, Oakleyvault.com, typeO.com, etc, etc.

 

[Kuztomized]

Has anyone else had issues with Type O lately?

Issues with oakley websites? Nooooo you must be mistaken

 

[Ch3no2]

Im not sure if others are having problems with the Type O site, but I sure am. I have bounced so many emails to them in the last few weeks it is getting ridiculous. My points never show up even though I have have them validate them, and say that they are posted correctly. But they are not. Today I got a reply saying it was my browser that was the problem, I use both Safari, and Firefox and it makes no difference. My Type O account says, 131 points but the Gods at O say I have 1350 points. O gave me a live support 800 # to resolve the problem and I will that, but this is just ridiculous for such a company that offers such a loyalty program.

 

[GRFMotorsports]

Im not sure if others are having problems with the Type O site, but I sure am. I have bounced so many emails to them in the last few weeks it is getting ridiculous. My points never show up even though I have have them validate them, and say that they are posted correctly. But they are not. Today I got a reply saying it was my browser that was the problem, I use both Safari, and Firefox and it makes no difference. My Type O account says, 131 points but the Gods at O say I have 1350 points. O gave me a live support 800 # to resolve the problem and I will that, but this is just ridiculous for such a company that offers such a loyalty program.

I had some problems like that in the beginning but they got sorted out over time. If there side shows the points you should be good. Just might take a while to get it showing up right on your side. I use to deal with the same person there all the time. Now its a different face every time.


So Nitro..... whats your story?

 

[Ch3no2]

Retired Dr, and Medical engineer who raced fuel cars back in the 70's and 80's.

 

[GRFMotorsports]

Retired Dr, and Medical engineer who raced fuel cars back in the 70's and 80's.

Very cool. Shoot me a PM and we'll chat sometime

 

[Brettc10]

It's a 50/50 shot if my points ever get added. Most of the time I have to e-mail them my receipt. They will add it no problem but it is very hit and miss if they show up from where ever I get stuff.

 

[ARB]

Is this open to anyone, or what are the qualifications?

 

[OakleyFrankFMJ]

Is this open to anyone, or what are the qualifications?

Open to anyone. Click the link


Login

 

[Dennis Panlilio]

I just found out about this program and joined. Anyone know if I can credit some recent purchases before I joined the Type O Program? Or does my purchases have to be after I joined so they can be credited?