• Take 30 seconds to register your free account to access deals, post topics, and view exclusive content!

    Register Today

    Join the largest Oakley Forum on the web!

FUSE RX Nightmare

Y2K

Oakley Beginner
152
83
I had spearheaded a gift idea for my brother, who has some eye issues and lives in a very sunny state. His vision itself isn’t too bad, but he needs RX lenses.

After doing some research, I landed on 2007 Straight Jackets. These would be great for everyday use, not hard to source replacements, protective and fit his face nicely.

We went with Fuse. Terrible idea.

The glasses were sent in initially about 6 weeks ago now. They were sent in with OEM lenses that were in perfect shape, no bubbles, delamination or scratches. We wait. Finally the package comes back, just over a 2 week turnaround - the lenses were horribly fit: gaps to let sunlight in along the brow ridge, not in the rails, and you could see the side of the lenses they stuck out so badly.

On top of that, the OEM lenses were thrown in a used baggy and burn sealed with a lighter like a baggie of dope. No buffer, just rubbing against each other. Somewhere in their custody, they sustained a huge scratch on one lense. When pointed out to them, they said they couldn’t be sure they were not like that when sent in (I have pictures of them just prior to shipping in perfect shape). They offer a pair of their lenses to replace the OEM. At this point we just accept them as it’s a secondary issue and not worth the additional hassle. These lenses, came protected in a microfiber and box ironically. Had they took basic care to do this in the first place…

So, he sends them back. We wait patiently, as these things take time. Everyone makes mistakes, though I can’t see how this made it past the technician himself, much less any final QC inspection.

We finally got them back yesterday - this botched job was not expedited & took just as long for turnaround, so we are at about 6 weeks right now.

The lenses are fit better, not perfect, not at all worth the wait, hassle or money, but the real issue is now the right lense has a major halo in the coating that renders them unusable.

For anyone wanting to use Fuse for RX lenses, not only would I not recommend, I’d actively try to dissuade them from even considering them. We have completely lost confidence in their ability to do a basic RX optical job and are in the process of trying to get a full refund and looking for a local optician or sending them to Oakley.

Pics included.

IMG_5664.jpeg


IMG_5665.jpeg


IMG_5668.jpeg


IMG_5670.jpeg


IMG_6075.jpeg


IMG_6073.jpeg


IMG_6081.jpeg


IMG_6083.jpeg
 
I had spearheaded a gift idea for my brother, who has some eye issues and lives in a very sunny state. His vision itself isn’t too bad, but he needs RX lenses.

After doing some research, I landed on 2007 Straight Jackets. These would be great for everyday use, not hard to source replacements, protective and fit his face nicely.

We went with Fuse. Terrible idea.

The glasses were sent in initially about 6 weeks ago now. They were sent in with OEM lenses that were in perfect shape, no bubbles, delamination or scratches. We wait. Finally the package comes back, just over a 2 week turnaround - the lenses were horribly fit: gaps to let sunlight in along the brow ridge, not in the rails, and you could see the side of the lenses they stuck out so badly.

On top of that, the OEM lenses were thrown in a used baggy and burn sealed with a lighter like a baggie of dope. No buffer, just rubbing against each other. Somewhere in their custody, they sustained a huge scratch on one lense. When pointed out to them, they said they couldn’t be sure they were not like that when sent in (I have pictures of them just prior to shipping in perfect shape). They offer a pair of their lenses to replace the OEM. At this point we just accept them as it’s a secondary issue and not worth the additional hassle. These lenses, came protected in a microfiber and box ironically. Had they took basic care to do this in the first place…

So, he sends them back. We wait patiently, as these things take time. Everyone makes mistakes, though I can’t see how this made it past the technician himself, much less any final QC inspection.

We finally got them back yesterday - this botched job was not expedited & took just as long for turnaround, so we are at about 6 weeks right now.

The lenses are fit better, not perfect, not at all worth the wait, hassle or money, but the real issue is now the right lense has a major halo in the coating that renders them unusable.

For anyone wanting to use Fuse for RX lenses, not only would I not recommend, I’d actively try to dissuade them from even considering them. We have completely lost confidence in their ability to do a basic RX optical job and are in the process of trying to get a full refund and looking for a local optician or sending them to Oakley.

Pics included.

View attachment 1315218

View attachment 1315219

View attachment 1315220

View attachment 1315221

View attachment 1315222

View attachment 1315223

View attachment 1315224

View attachment 1315225
Just for your reference on putting prescriptions in high curvature sun glasses. I’m a retired optician who was an Oakley dealer and fabricated all of my RX glasses. Sports glasses have a higher lens curvature to wrap around your eyes for protection. This curvature is called the Base Curve. Some frames have a very high base curve up to +8.00. The RX lenses should be ordered with the closest base curve to the frame. Issue is that some Rx’s don’t lend themselves to such a curve. That’s why the RX lenses will not fit perfectly mechanically or aesthetically. It’s possible to make it work with the right optician and lens manufacturer. I only used lenses by Carl Zeiss. They are the benchmark in optical quality. Every picture taken in space has been through a Zeiss lens.
 
@Balloonbanger here’s the numbers on his RX. I ran it through a few different sites and none had any issues with the RX + frame combo (2007 Straight Jacket)

From what I can tell the 2007 Straight Jacket has a 8.75 base curve. I’ve also bought used RX frames of Twenty XX that had strong prescription lenses that were fit well (I just wanted the frames)

And in all fairness the second mistake wasn’t in the actual fit, which was mediocre at best, but the terrible halo on the lense.

My issue with Fuse is this: I’m 100% OK with a company saying “hey, this is beyond our means - we don’t have the technicians or the blank quality to properly fulfill this order, sorry” but to accept the order, send it out really poorly fit the first time, then send out a noticeably better fit the second attempt - but a massive flaw on one of the lenses.

IMG_6439.jpeg
 
@Balloonbanger here’s the numbers on his RX. I ran it through a few different sites and none had any issues with the RX + frame combo (2007 Straight Jacket)

From what I can tell the 2007 Straight Jacket has a 8.75 base curve. I’ve also bought used RX frames of Twenty XX that had strong prescription lenses that were fit well (I just wanted the frames)

And in all fairness the second mistake wasn’t in the actual fit, which was mediocre at best, but the terrible halo on the lense.

My issue with Fuse is this: I’m 100% OK with a company saying “hey, this is beyond our means - we don’t have the technicians or the blank quality to properly fulfill this order, sorry” but to accept the order, send it out really poorly fit the first time, then send out a noticeably better fit the second attempt - but a massive flaw on one of the lenses.

View attachment 1319781
What I will do tomorrow is send the RX over to my son, who took over my remaining practices and we will review the RX, frame parameter and determine the highest base curve for the prescription that will work with the frame but not distort the peripheral vision. RX has a decent amount of astigmatism and if a poor quality lens/AR was used, you will get glare.
Also for accurate prescriptions always go to an Optometrist not an Ophthalmologist.
My son is an optometrist. Will also ask Zeiss what lens they recommend.
Will get back to you in a day or two.
Your RX:
OD. -1.75 - 2.25 x 170
OS -2.00 - 1.50 x 177
All lenses are fabricated in minus cylinder form (astigmatism) .
The doctor who did the exam has old refracting equipment.
Same RX just written differently.
Have a nice evening,
Michael
 
What I will do tomorrow is send the RX over to my son, who took over my remaining practices and we will review the RX, frame parameter and determine the highest base curve for the prescription that will work with the frame but not distort the peripheral vision. RX has a decent amount of astigmatism and if a poor quality lens/AR was used, you will get glare.
Also for accurate prescriptions always go to an Optometrist not an Ophthalmologist.
My son is an optometrist. Will also ask Zeiss what lens they recommend.
Will get back to you in a day or two.
Your RX:
OD. -1.75 - 2.25 x 170
OS -2.00 - 1.50 x 177
All lenses are fabricated in minus cylinder form (astigmatism) .
The doctor who did the exam has old refracting equipment.
Same RX just written differently.
Have a nice evening,
Michael
Thank you Michael! Really appreciated, I sent my brother this comment. Where it stands right now is he sent them to Fuse for the third time, so right now waiting to see how they look this attempt - I’ll keep this thread updated.
 
What I will do tomorrow is send the RX over to my son, who took over my remaining practices and we will review the RX, frame parameter and determine the highest base curve for the prescription that will work with the frame but not distort the peripheral vision. RX has a decent amount of astigmatism and if a poor quality lens/AR was used, you will get glare.
Also for accurate prescriptions always go to an Optometrist not an Ophthalmologist.
My son is an optometrist. Will also ask Zeiss what lens they recommend.
Will get back to you in a day or two.
Your RX:
OD. -1.75 - 2.25 x 170
OS -2.00 - 1.50 x 177
All lenses are fabricated in minus cylinder form (astigmatism) .
The doctor who did the exam has old refracting equipment.
Same RX just written differently.
Have a nice evening,
Michael
Sorry for not getting back to you yesterday. Will take another day or two. My son did have time to review parameters of this frame and his first instinct is that it is not suitable to handle an RX. Waiting to contact Zeiss and if they say not possible to do properly you should consider another option. If they say doable, you should find a local optical practice that uses the Zeiss lab in Virginia. You will get the best results possible with the best lens available. Get back to you soon.
 
Thank you Michael! Really appreciated, I sent my brother this comment. Where it stands right now is he sent them to Fuse for the third time, so right now waiting to see how they look this attempt - I’ll keep this thread updated.
Just heard back from Zeiss. Highest base curved they will do is 6.50. Base curve is too flat for this frame and will stick out the back in middle of frame. Sorry I can’t give your brother better news. Would be better to select a more compatible frame for him. Let me know about the results from Fuse when he gets job back. If is not 100% acceptable and vision not perfect, get a refund. Don’t compromise vision!
 
Back
Top