I am from India and am a big Oakley fan. But on two occasions I had very bad experience.
When I wanted a replacement lens for my Half Jacket and the Pit Bull. The Oakley company in India never replies to any emails. I have mailed them several times. So, I have to go to the authorised store. Even there I have to follow up with them continuously. They keep on saying that, "we have mailed the company and as soon as we receive reply we will contact you". The whole thing is so frustrating.
On both the occasion they the store people told that the model has been discontinued by the company and hence the lenses cannot be made available. But the models are there in market for selling. Isn't this funny?
I feel like cheated. Totally disgusted.
When I wanted a replacement lens for my Half Jacket and the Pit Bull. The Oakley company in India never replies to any emails. I have mailed them several times. So, I have to go to the authorised store. Even there I have to follow up with them continuously. They keep on saying that, "we have mailed the company and as soon as we receive reply we will contact you". The whole thing is so frustrating.
On both the occasion they the store people told that the model has been discontinued by the company and hence the lenses cannot be made available. But the models are there in market for selling. Isn't this funny?
I feel like cheated. Totally disgusted.